What We Collect and Why We Collect It
When you create an account with us, we collect the registration details you provide — your name, email address, phone number and the e-wallet identifier you use for deposits, whether that is DANA, OVO or GoPay. We use this to verify your identity, process withdrawals and
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send you account-related messages. We also collect session data: device type, browser, IP address and pages visited. This helps us detect unusual login patterns and keep your account safe. We do not collect payment credentials directly — wallet transactions are processed through the respective payment rails,
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and we only receive a transaction reference confirming the transfer. Cookie data is collected to maintain your session and remember your preferences across visits. We do not sell, rent or trade your personal data to outside parties for their own marketing. Data shared with service providers
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— such as payment processors and fraud-screening services — is limited to what those providers need to do their job. Retention periods vary by data type. Account data is kept for as long as your account is active and for a reasonable period after closure, in
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line with applicable law. You may request a copy of your data or ask us to correct inaccurate records at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.